- The items should be unused and unwashed for hygiene reasons.
- The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
- Return request that are not raised within 48 hrs of receiving the product would not be accepted.
- The product would be picked in 2-4 days after the return or exchange request is approved.
- Products bought during sale are non-refundable
- If you have received the product in a bad condition or if the packaging is tampered with, please refuse the package. Mail us at gajaraiofficial@gmail.com mentioning your Order ID. The replacement will be issued to you with no additional cost.
- Shipping and COD charges are non refundable which is 200 rupees per product
- Once we have received the products a quality check would be done by our team
- The amount refunded to you would be only for the products not the shipping charges
- Incase we do not have pick up service available at your location, you would have to self ship the product. A maximum of 150 INR would be given to you as a credit note for reverse shipping.
- For prepaid orders the amount will be refunded to original source from where the payment is made